Last Updated: June 2026
Welcome to Enduro MTB Nepal. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, book a tour, or contact us, in compliance with the General Data Protection Regulation (GDPR).
1. Information We Collect
We only collect data that is necessary to provide you with our services and respond to your inquiries. The personal information we collect directly from you includes:
- Identity & Contact Information: Full Name, Email Address.
- Booking Details: Selected tours, departure dates, group sizes, and preferred private trip dates.
- Rider Profile Information: Riding experience, technical skill level, and whether you are travelling with your own bike.
- Communications: Any specific messages, requests, or descriptions you send us through our contact forms.
2. How We Use Your Data
We use your data strictly for the purpose it was provided. Specifically, we use your information to:
- Respond to your direct inquiries and messages.
- Process and manage your tour booking requests or custom trip preparations.
- Assess your riding experience and technical skill level to ensure your safety and tailor the mountain biking experience to your abilities.
- Communicate with you regarding your trip details, itineraries, and any necessary pre-trip preparations.
We do not sell, rent, or trade your personal data to any third parties for marketing purposes.
3. Legal Basis for Processing (GDPR)
Under the GDPR, we rely on the following legal bases to process your personal data:
- Consent: You have given clear consent for us to process your personal data for a specific purpose (e.g., ticking the “GDPR Agreed” checkbox on our contact form).
- Contractual Necessity: Processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract (e.g., when you request a custom trip itinerary).
4. Data Retention
We keep your personal data only for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once your inquiry is resolved or your tour is completed, your data will be securely stored or permanently deleted in accordance with our internal retention policies.
5. Your Data Protection Rights
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
- The right to erasure (“Right to be Forgotten”): You have the right to request that we erase your personal data, under certain conditions. You can ask us to delete your data at any time by sending an email to info@enduromtbnepal.com.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you.
- The right to withdraw consent: You have the right to withdraw your consent at any time where Enduro MTB Nepal relied on your consent to process your personal information.
6. Data Security
We take the security of your data seriously. We implement appropriate technical and organizational measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data. Our website uses secure SSL encryption to protect data transmitted via our online forms.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, the data we hold on you, or if you would like to exercise one of your data protection rights, please do not hesitate to contact us:
